Personal, automated follow-ups for guests who dined or cancelled -- because the cheapest regular is the guest you already served.
Acquiring a new guest is expensive. If you don’t make a personal connection, you’ll keep spending to bring strangers through the door -- while the guests you already served quietly drift away.
It’s the little things that get missed: a simple thank-you, a thoughtful note after a cancellation.
We send simple, personal follow-ups automatically -- a genuine “thank you for dining with us” to guests who came in, and a warm nudge to those who had to cancel. The kind of message that goes the extra mile, sent without you lifting a finger.
A thank-you the day after a visit turns a one-time table into a relationship. And a regular costs a fraction of a brand-new guest -- this is retention that pays for itself.
Within a week of switching on Next-Day & Cancelled emails at Equal Parts, the inbox filled up.
“Thank you for reaching out! We had a great time at Equal Parts, and really appreciate the way the staff helped to personalize the meal for my friend’s birthday. We will definitely be back!”
40+ guest replies in the first week -- several of them unprompted, mentioning the personalized menus and notecards too.
Every app runs on your own data. See it live on a real venue — then switch on the ones that move your business.
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